Frequently Asked Questions

Looking for answers about self-storage in the Dallas-Fort Worth area? At Access Storage, we’re here to make your experience simple, secure, and stress-free. Below are some of the most common questions we receive from new and returning customers. Don’t see your question here? Feel free to contact your nearest location—our friendly managers are always happy to help!

We offer a wide variety of unit sizes—from small 5x5 units for personal items to large 10x30 units perfect for furniture, business inventory, or vehicles. Many locations also offer climate-controlled and interior units for extra protection.

Yes, several of our locations offer climate-controlled storage units. These units help protect your belongings from extreme Texas temperatures and humidity—ideal for electronics, documents, furniture, and more.

All Access Storage locations are fenced and gated, equipped with security cameras, and managed by on-site or resident managers. Your peace of mind is our top priority.

Absolutely. We offer online bill pay so you can manage your account securely from anywhere.

Drive-up access means you can pull your vehicle directly up to your unit for quick and easy loading or unloading. It’s perfect for heavy items or frequent visits.

Our standard access hours are 6:00 AM to 9:00 PM daily at all Access Storage locations, giving you the flexibility to visit your unit when it’s convenient for you.

Yes! Most of our locations offer boxes, packing supplies, dollies, and handcarts to make your move easier.

Yes, many of our locations provide moving truck rentals to help you transport your items to and from your storage unit.

Yes! Several Access Storage locations have outdoor and covered parking for RVs, boats, trailers, and other vehicles. Contact your local facility for availability.